Holiday Inn Express & Suites Santa Ana - Orange County, an IHG Hotel
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The room itself was clean and comfortable. It had a fridge and microwave. The TV was large, and had a port I could fit a Roku stick in. Staff was polite and the lobby market was full. It was well within my expectations.
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Victor
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This was our second stay at this location within 5 days. It was our stop before and after a 5 day cruise out of Long Beach, CA. This time, we stayed on the 6th floor facing the pool. The room was a good size and clean. The beds were comfortable. The lights still required a card in the slot by the door to function fully. The pool was very nice, clean, cool water, and towels were provided at the pool. Free parking was a plus! Good security personnel and devices. The TV had a lot of good channels and worked great. The beds were clean and very comfortable. We did not try the breakfast this time because we wanted to get up and leave early to beat the traffic. Being on the pool side, we did not notice the traffic noise as much this time. The staff is very friendly and kind! At 5 a.m., it was EASY onto the freeway and getting out of L.A. on a Saturday morning.
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Warren
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The night staff front desk concierge young lady was exceptional, helpful, and very very sweet. She stated she was new and the info I asked about she wasn't sure on the answer and was a sweet heart and right then and there Resolved the questions I had by asking her manager . Very much enjoyed my stay.
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Delvalle
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We stayed here to visit Disney and it was a good choice, since Disney is 15 minutes away. The entire hotel was super clean. The room is modern, beautiful and comfortable. The beds are super comfortable, the mattresses are super comfortable, I rested very well. I have a problem with my neck and whenever I travel I take my personal pillow, but I don't need it here because the mattress and pillows were super comfortable, like the orthopedic mattress and pillows at my home. The bathroom in the room is very nice and they have Dove brand shampoo, soap and body wash, I loved that, not all hotels give you those things of good quality. Excellent breakfast, very varied and delicious. I definitely recommend this hotel.
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Mildret
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I loved the large size of the room, the beds and pillows were super comfortable, large TV on the wall, and lots of space/ storage/hooks for luggage and spreading out!
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Melissa
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The sausage was under cooked and some eggs need no cheese for people that don’t like cheese
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Raeann
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We went to Disneyland and I'd say it was in a pretty good location from the park. We rented a car and it took about 15 minutes to get to the theme park. The staff was super nice. I loved that there was a security guard always walking around, and i liked that you had to use a key to open the lobby door after a certain time. I also thought it was pretty awesome that the complimentary products they had in the room were Dove products. I will book here again.
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Jenica
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Breakfast was decent. Lots of choices appealing to many dietary preferences. The bed was very comfortable. Television channel selection/options was below average. Staff were helpful, courteous, pleasant.
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Timothy
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The breakfast is by far the best hotel breakfast I have had in a hotel of this caliber. the rooms are clean and updated, building is secure and despite the typical weirdos of LA being on the streets you feel very safe staying here!
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R
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Very modern and aesthetic. Room had amazing furniture. Restroom was big and bright. Tall building with high view of the city. Building is small so not a lot of walking to get to my room. Evaluator is conveniently in the middle of all the rooms.
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Tien
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